The official Facebook page of the Water Corporation of WA. We're unable to answer any specific customer service queries here.If you have a query about our service or need immediate assistance please visit http://bit.ly/KEwCJS
This page is managed by our Communications team and we will try to respond to on-topic comments Monday to Friday from 9am - 5pm.
We'd like everyone to enjoy their time here so have put together these guidelines for our page:
- Please keep comments on-topic. We're unable to answer specific customer service queries here. If you'd like to contact us regarding a complaint or feedback on our services please visit http://bit.ly/KEwCJS
- Please treat people with respect and consideration;
- If someone/an organisation hasn’t given you their express permission to use their name, photos and audio/video content, please don’t;
- Make sure that what you post is also factually correct, legal, isn’t defamatory; threatening, abusive, discriminatory, offensive or invades a person’s privacy or infringes copyright or other intellectual property rights;
- Do not use swearwords or inappropriate language which may offend; this includes swearwords with asterisks or other symbols replacing some letters;
- You may not post any advertising, spam, selling and links to external sites. This includes posts used to direct traffic to other sites, blogs or Facebook pages;
- Please do not post personal information including account numbers or other details.
- You should only post the same message once;
- If you are an employee of the Water Corporation, please read the Social Media Policy Guidelines that you’ll find on the intranet;
Lastly:
If you do come across a comment on our page that you consider inappropriate, Facebook allows you to report it directly either as 'mark as spam' or 'report as abuse'.
All material posted on the page must comply with Facebook’s Terms of Use.
We reserve the right to remove comments. Please note that offenders may be reported and blocked from participating on the page.
The Water Corporation is not responsible or liable for any content posted or uploaded to this site by a user or any content on third party sites.
For account enquiries: 13 13 85
Faults, emergencies and security: 13 13 75
Waterwise helpline: 13 10 39
- Category:
- Energy/utility